1. Definitions
- "Account" means the user profile created to access the Portal.
- "Content" means all examinations, questions, answer keys, course materials,
text, graphics, software, and other material made available through the Portal.
- "Personal Data" has the meaning given in our Privacy Policy and applicable data
protection law, including the Data Protection Act, 2020 of Jamaica (the
"Jamaica DPA").
- "Proctoring Data" means data captured to verify identity and supervise
examinations, including webcam video, audio, screen activity, and biometric (facial) data.
- "User Submission" means any answer, file, message, or other material you submit
through the Portal.
2. Acceptance & Eligibility
By creating an Account, ticking the acceptance box during registration, or otherwise accessing or
using the Portal, you acknowledge that you have read, understood, and agree to be bound by these
Terms and the Privacy Policy. If you do not agree, you must not access or use the
Portal.
2.1 Age Requirement
The Portal is intended for individuals who are at least 18 years of age, or at least
16 years of age with the verifiable consent of a parent or legal guardian where
permitted by the law of your country of residence. By registering, you represent that you meet this
requirement. We do not knowingly permit children below the applicable age to register without the
required consent.
2.2 Authority
If you use the Portal on behalf of an institution or another person, you represent that you are
authorised to accept these Terms on their behalf.
3. Accounts & Security
- You must provide accurate, current, and complete information during registration and keep it up
to date.
- You are responsible for safeguarding your login credentials and for all activity that occurs
under your Account.
- You must not share, sell, or transfer your Account, or allow any other person to take an
examination on your behalf.
- You must notify us immediately at info@spacscollege.com
of any unauthorised use of, or security breach affecting, your Account.
- We may require identity verification (including biometric verification) before or during an
examination.
4. The Service & User Roles
The Portal provides a secure, proctored online examination and assessment environment. Access and
permissions depend on your assigned role:
- Students: register for and take examinations, view results, and access course
materials.
- Faculty: create and manage examinations, grade submissions, and manage assigned
courses.
- External Examiners: independently review and grade assigned examinations.
- Administrators: manage users, courses, examinations, and system settings.
We may add, modify, suspend, or discontinue any feature of the Portal at any time, with or without
notice, subject to applicable law.
5. Acceptable Use
You agree that you will not:
- use the Portal for any unlawful, fraudulent, or unauthorised purpose;
- attempt to gain unauthorised access to any part of the Portal, other accounts, or connected
systems;
- interfere with, disrupt, overload, or impair the operation or security of the Portal;
- upload or transmit any virus, malware, or harmful code;
- copy, scrape, reverse-engineer, or create derivative works from the Portal or its Content except
as permitted by law;
- impersonate any person, misrepresent your identity, or provide false information;
- circumvent, disable, or attempt to defeat any proctoring, authentication, or security
measure.
6. Academic Integrity
- All examinations must be completed independently unless an assessment expressly permits
collaboration.
- The use of unauthorised materials, devices, or assistance is strictly prohibited.
- Plagiarism, impersonation, collusion, the unauthorised sharing or reproduction of examination
Content, and any other form of academic dishonesty are prohibited.
- Suspected violations detected by the proctoring system or reported by staff will be reviewed, and
confirmed violations may result in score invalidation, disciplinary action, suspension, or
expulsion in accordance with SPACS policies and applicable law.
7. Remote Proctoring & Monitoring
To protect the integrity of assessments, the Portal uses automated and human-assisted proctoring.
By taking a proctored examination, you provide your informed, explicit consent to
the collection and processing of Proctoring Data as described here and in the Privacy Policy.
7.1 What may be collected
- webcam video and photographs, including facial-image (biometric) data used to
verify your identity;
- microphone audio from your examination environment;
- screen activity, browser focus/tab changes, and device and network information;
- flags generated by automated integrity analysis.
7.2 How it is used
Proctoring Data is used solely for identity verification, examination supervision, integrity
investigations, and dispute resolution. It is stored securely, access-restricted, and retained only
as long as necessary (see the Privacy Policy). Automated flags do not by themselves determine an
outcome — a human reviewer evaluates flagged sessions, and you have the right to request human
review of any decision (see Privacy Policy, "Automated Decision-Making").
Your choice: Biometric identity verification and proctoring are conditions of
sitting a proctored examination. If you do not consent, you may not be able to take the examination
online; contact SPACS to discuss alternative arrangements where available.
8. Intellectual Property
- All Content on the Portal is owned by SPACS or its licensors and is protected by copyright,
trademark, and other laws.
- You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use
the Content solely for your legitimate educational purposes on the Portal.
- You may not reproduce, distribute, publish, sell, or disclose examination Content without our
prior written permission.
- You retain ownership of your User Submissions but grant SPACS a licence to host, process, store,
and use them for the purposes of operating the Portal, assessment, and record-keeping.
9. Fees & Payments
Where fees apply to a programme, examination, or service, they will be disclosed to you before you
incur them. Unless required by law or stated otherwise, fees are non-refundable once an examination
has been accessed or a service rendered. You are responsible for any taxes associated with your use
of paid services.
10. Third-Party Services
The Portal relies on trusted third-party providers (for example, cloud hosting, database, email
delivery, and proctoring/System technologies). Your use of the Portal may be subject to those providers'
terms. We are not responsible for the acts or omissions of third parties, but we take reasonable
steps to engage providers that maintain appropriate security and data-protection safeguards.
11. Data Protection & Privacy
We process Personal Data in accordance with the Jamaica DPA and, where applicable, other data
protection laws (including the EU/UK General Data Protection Regulation for users in those regions).
Our Privacy Policy explains what we collect, why, the
legal bases we rely on, how long we keep it, and your rights. By using the Portal you acknowledge
that Personal Data may be transferred to and processed in countries other than your own, subject to
appropriate safeguards.
12. Grading, Results & Disputes
- Grades are assigned by faculty and/or external examiners and may involve automated assistance.
- Results are published through the Portal once grading is complete.
- You may request a review of a grade through SPACS's official channels within any stated time
limit.
- SPACS may review, correct, or adjust grades where errors, irregularities, or integrity
violations are identified.
13. Availability & Disclaimers
We strive to keep the Portal available and reliable, but to the fullest extent permitted by law the
Portal and all Content are provided "as is" and "as available" without warranties
of any kind, whether express or implied, including implied warranties of merchantability, fitness
for a particular purpose, and non-infringement. We do not warrant that the Portal will be
uninterrupted, error-free, secure, or free from harmful components, or that any defect will be
corrected. Nothing in these Terms excludes or limits any liability that cannot lawfully be
excluded or limited.
14. Limitation of Liability
To the fullest extent permitted by applicable law:
- SPACS will not be liable for any indirect, incidental, special, consequential, exemplary, or
punitive damages, or for loss of profits, data, goodwill, or opportunity, arising out of or
relating to your use of (or inability to use) the Portal;
- SPACS's total aggregate liability arising out of or relating to these Terms or the Portal will
not exceed the greater of (a) the total fees you paid to SPACS for the service giving rise to the
claim in the twelve (12) months before the claim, or (b) USD 100.
These limitations do not apply to liability for death or personal injury caused by negligence, fraud,
or any other liability that cannot be excluded under applicable law.
15. Indemnification
You agree to indemnify and hold harmless SPACS and its officers, employees, and agents from any
claims, damages, losses, liabilities, and reasonable expenses (including legal fees) arising out of
your breach of these Terms, your misuse of the Portal, or your violation of any law or third-party
right.
16. Suspension & Termination
We may suspend or terminate your access to the Portal, with or without notice, if you breach these
Terms, where required by law, or to protect the security, integrity, or proper operation of the
Portal. You may stop using the Portal at any time and may request deletion of your Account subject
to our record-keeping obligations described in the Privacy Policy. Provisions that by their nature
should survive termination (including intellectual property, disclaimers, limitation of liability,
indemnification, and governing law) will survive.
17. Governing Law & Disputes
These Terms are governed by and construed in accordance with the laws of Jamaica,
without regard to its conflict-of-laws principles. Subject to any mandatory consumer-protection
rights available to you in your country of residence, you agree that the courts of Jamaica shall
have jurisdiction over any dispute arising out of or relating to these Terms or the Portal.
Before commencing formal proceedings, the parties agree to attempt in good faith to resolve any
dispute through informal negotiation by contacting
info@spacscollege.com.
International users: We make the Portal available to users worldwide. You are
responsible for complying with the laws of your own jurisdiction. Nothing in these Terms removes any
non-waivable statutory protection you may have under your local law.
18. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the
"Last Updated" date and notify users through the Portal and/or by email. Your continued use of the
Portal after changes take effect constitutes acceptance of the revised Terms. If you do not agree to
the changes, you must stop using the Portal.
19. General Provisions
- Entire Agreement: These Terms and the Privacy Policy are the entire agreement
between you and SPACS regarding the Portal and supersede any prior agreements.
- Severability: If any provision is found unenforceable, the remaining provisions
remain in full force and effect.
- No Waiver: Our failure to enforce any provision is not a waiver of our right to
do so later.
- Assignment: You may not assign these Terms without our consent; we may assign
them in connection with a merger, reorganisation, or transfer of operations.
- Force Majeure: We are not liable for any failure or delay caused by events
beyond our reasonable control.
- Notices: We may provide notices through the Portal or by email to the address on
your Account.
20. Contact Us
For questions about these Terms & Conditions, please contact:
SPACS College (School of Paramedics Studies)
5 James Ave., Ocho Rios, St. Ann, Jamaica
Phone: (876) 845-4862 / (876) 620-9505
Email: info@spacscollege.com
Website: www.spacscollege.com